Tag Archives: avoiding sales mistakes

Selling mistakes: don’t panic – acknowledge

The bottom line for handling sales mistakes is when something goes wrong – take responsibility for it – and do it quickly. By owning up, you’re telling the customer you “acknowledge” the mistake. You must also simultaneously convey that you are going to do something about making things right. While the customer still faces the problem, they now have an acknowledged partner working with them to solve it. Continue reading

Posted in Sales Best Practices, Sales Call Execution | Tagged , , | 2 Comments